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FAQ 200

What to do if it is incomplete OLED display panel delivery?

If your order is missing any items or parts, please notify us as soon as possible. Shenzhen LCD Mall Limited is committed to your satisfaction first and foremost...

What to do if it is incomplete OLED display panel delivery?

What should I do once I receive OLED display panel imperfections?

Shenzhen LCD Mall Limited has set up some regulations and plans to deal with such an issue. Once you receive the OLED display panel and find it imperfect, please...

What should I do once I receive OLED display panel imperfections?

Where to get help if OLED display panel gets problem during the use?

Generally, we offer OLED display panel along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor...

Where to get help if OLED display panel gets problem during the use?

Can we arrange the OLED display panel shipment by ourselves or by our agent?

Yes. Customers can arrange the OLED display panel shipment by themselves or by their own agent. Typically, Shenzhen LCD Mall Limited will arrange the shipping of...

Can we arrange the OLED display panel shipment by ourselves or by our agent?

What kind of packing is provided for OLED display panel?

At Shenzhen LCD Mall Limited, we offer standard exporting packing method. The specific packing method of the shipment varies from customers’ requirements and the order quantity...

What kind of packing is provided for OLED display panel?

Is OLED display panel tested before shipment?

The Pre-Shipment Inspection (PSI) is one of many types of quality control inspections conducted by Shenzhen LCD Mall Limited. This inspection is done according...

Is OLED display panel tested before shipment?

How to pay for OLED display panel?

Shenzhen LCD Mall Limited offers several different payment methods. Consult the customer service department to find the easiest payment method. Our company uses...

How to pay for OLED display panel?

Does OLED display panel have warranty period?

Shenzhen LCD Mall Limited wants you to be delighted with your purchase. If, during the warranty period, your product needs service, please give us a call. Your...

Does OLED display panel have warranty period?

How long is the warranty period of OLED display panel?

The warranty period of the OLED display panel is run from the day of the order to obtain a certain period of time. If a malfunction occurs during the warranty period...

How long is the warranty period of OLED display panel?

How to extend OLED display panel warranty?

If you want to extend the warranty for OLED display panel, please consult our Customer Service for detailed information. An extended warranty is repair coverage...

How to extend OLED display panel warranty?

Can OLED display panel be customized?

Shenzhen LCD Mall Limited offers the most professional customization service for customers. With skilled R&D team and professional design team, we have enough capabilities...

Can OLED display panel be customized?

Can OLED display panel be made by any shape, size, color, spec. or material?

Use the product customization support of Shenzhen LCD Mall Limited to ensure that your products accurately promote your brand and leave a lasting impression on your customers...

Can OLED display panel be made by any shape, size, color, spec. or material?

How to go through the OLED display panel customization?

For the detailed requirements put forward by customers, we first need to analyze the possibility and feasibility of OLED display panel customization considering...

How to go through the OLED display panel customization?

What are raw materials for TFT touch screen production?

If this question is asked, you might consider cost, security and functionality of TFT touch screen. A producer is anticipated to create certain the origin of raw material...

What are raw materials for TFT touch screen production?

What properties are needed in TFT touch screen raw materials?

TFT touch screen can not be of high quality without well-selected raw materials. Different raw materials also determine distinct performance. Varied materials are...

What properties are needed in TFT touch screen raw materials?

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