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FAQ 200

How long is delivery time of OLED display panel?

Delivery time varies with projects. Please contact us to see how we can help you meet your required delivery schedule. Shenzhen LCD Mall Limited is able to beat...

How long is delivery time of OLED display panel?

Where can I follow my OLED display panel order status?

Shenzhen LCD Mall Limited sets up a new online tracking system for customers to follow OLED display panel order status. The system will record the real-time position...

Where can I follow my OLED display panel order status?

Is installation service provided for OLED display panel ?

Shenzhen LCD Mall Limited provides installation support for OLED display panel. We are always proud of our commitment to customer service with post-installation support included...

Is installation service provided for OLED display panel ?

How about OLED display panel after-sales service?

Shenzhen LCD Mall Limited has a complete service and spare parts department to help us successfully deal with pre-sales and after-sales problems faced by our customers...

How about OLED display panel after-sales service?

Are there services after OLED display panel installation?

In order to prolong the life of each OLED display panel, Shenzhen LCD Mall Limited constantly keeps in contact with the implemented projects to solve any problems...

Are there services after OLED display panel installation?

What services are offered for OLED display panel?

Shenzhen LCD Mall Limited's service is not limited to providing OLED display panel. We also provide a package of customer service upon request. One of our key values...

What services are offered for OLED display panel?

Are we informed about OLED display panel weight and volume after shipment?

You can always contact us for an actual specification of the volume and weight of your shipment. As a professional company, we will calculate both volume and weight...

Are we informed about OLED display panel weight and volume after shipment?

Can our logo or company name be printed on OLED display panel?

Custom service is available for OLED display panel. Any specific requirements can be made to the salesperson. Factory visit is welcomed. This may help you to know more about us...

How can I track my OLED display panel?

As technology advances rapidly, customers can track the logistics of OLED display panel through online tools or different channels. After delivering the cargo, Shenzhen...

How can I track my OLED display panel?

What port of loading available for OLED display panel?

Most of the moment, Shenzhen LCD Mall Limited will choose the closest port to the warehouse. If you want to specify a port, please contact customer support team....

What port of loading available for OLED display panel?

What to do if OLED display panel is damaged during shipping?

Shenzhen LCD Mall Limited does our best to protect the products against breakage, damage, and impacts, but no guarantees can be made. If you see any damage, please...

What to do if OLED display panel is damaged during shipping?

What to do if it is incomplete OLED display panel delivery?

If your order is missing any items or parts, please notify us as soon as possible. Shenzhen LCD Mall Limited is committed to your satisfaction first and foremost...

What to do if it is incomplete OLED display panel delivery?

What should I do once I receive OLED display panel imperfections?

Shenzhen LCD Mall Limited has set up some regulations and plans to deal with such an issue. Once you receive the OLED display panel and find it imperfect, please...

What should I do once I receive OLED display panel imperfections?

Where to get help if OLED display panel gets problem during the use?

Generally, we offer OLED display panel along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor...

Where to get help if OLED display panel gets problem during the use?

Can we arrange the OLED display panel shipment by ourselves or by our agent?

Yes. Customers can arrange the OLED display panel shipment by themselves or by their own agent. Typically, Shenzhen LCD Mall Limited will arrange the shipping of...

Can we arrange the OLED display panel shipment by ourselves or by our agent?

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