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FAQ 200

How about TFT panel after-sales service?

2020-09-08

Shenzhen LCD Mall Limited excels at cope with pre-sales and after-sales issues faced by our customers. Our after-sales service staff is made up of a group of seasoned...

How about TFT panel after-sales service?

Are there services after TFT panel installation?

2020-09-08

Installation of TFT panel does not put an end to the service of Shenzhen LCD Mall Limited. Problems in use, maintenance, repair, etc. are solved by us. Service is important to us...

Are there services after TFT panel installation?

What services are offered for TFT panel?

2020-09-08

Unlike tangible and visible products, the services offered for TFT panel to customers are intangible but are embedded in the whole cooperation process. We've hired...

What services are offered for TFT panel?

Are we informed about TFT panel weight and volume after shipment?

2020-09-08

Shenzhen LCD Mall Limited supplies the weight and volume after TFT panel shipments. If you don't get it, then please contact our Customer Service. It's best for...

Are we informed about TFT panel weight and volume after shipment?

Can our logo or company name be printed on TFT panel?

2020-09-08

For all TFT panel, we can provide customized logos. We offer professional design, production and customization services. We will confirm the design with you before production...

How can I track my TFT panel?

2020-09-08

At Shenzhen LCD Mall Limited, we work with reliable logistics companies who offer timely, safe, and transparent shipment service. After your shipment is delivered...

What port of loading available for TFT panel?

2020-09-08

Most of the time, Shenzhen LCD Mall Limited will choose the port closest to the warehouse. If you have to define a port, please contact our Customer Service.Shenzhen...

What port of loading available for TFT panel?

What to do if TFT panel is damaged during shipping?

2020-09-08

If the TFT panel you have ordered is arrived damaged, please contact Shenzhen LCD Mall Limited Customer Service as soon as possible. We will advise you on how best...

What to do if TFT panel is damaged during shipping?

What to do if it is incomplete TFT panel delivery?

2020-09-08

Once customers find the quantity of the receiving goods is not consistent with the number listed on the agreed contract, please inform us immediately. We, as a professional...

What to do if it is incomplete TFT panel delivery?

What should I do once I receive TFT panel imperfections?

2020-09-08

Never hesitate to contact us once you think you have received imperfect TFT panel. We would appreciate much that if you provide us with the inspection report as...

What should I do once I receive TFT panel imperfections?

Where to get help if TFT panel gets problem during the use?

2020-09-08

After identifying the problems of TFT panel, Shenzhen LCD Mall Limited will arrange the most professional after-sales team to help you. By following the instruction manual...

Where to get help if TFT panel gets problem during the use?

Can we arrange the TFT panel shipment by ourselves or by our agent?

2020-09-08

At Shenzhen LCD Mall Limited, we support the idea of customers arranging the TFT panel shipment by yourselves or by your assigned agents. If you have been working...

Can we arrange the TFT panel shipment by ourselves or by our agent?

What kind of packing is provided for TFT panel?

2020-09-08

The packing materials for TFT panel prove to be reliable in protecting the external structure of the product. Normally, we use more than one packing material, and...

What kind of packing is provided for TFT panel?

Is TFT panel tested before shipment?

2020-09-08

The quality review on TFT panel is completed based on regular QC evaluation, or depending upon customer requirements. Samples are chosen and inspected for flaws randomly...

How to pay for TFT panel?

2020-09-08

Shenzhen LCD Mall Limited offers several different payment methods. Consult the customer service department to find the easiest payment method. Our company uses...

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