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FAQ 200

Can TFT panel sample charge be refunded if order is placed?

2020-09-08

Shenzhen LCD Mall Limited deeply thanks for your understanding that we would like to charge the sample cost for TFT panel, which might be deducted once the order is placed...

Can TFT panel sample charge be refunded if order is placed?

How long is delivery time of TFT panel?

2020-09-08

The delivery time of TFT panel basically is not more than the average time in the market. It is mainly determined by factors like goods quantity, transportation methods...

Where can I follow my TFT panel order status?

2020-09-08

Once your order leaves our warehouse, it's handled by a carrier that may provide tracking information until you get TFT panel. In case you have any further questions...

Where can I follow my TFT panel order status?

Is installation service provided for TFT panel ?

2020-09-08

Yes, the installation of TFT panel is included in the service system Shenzhen LCD Mall Limited provides. It is mainly offered by our mechanical engineers with years...

Is installation service provided for TFT panel ?

How about TFT panel after-sales service?

2020-09-08

Shenzhen LCD Mall Limited excels at cope with pre-sales and after-sales issues faced by our customers. Our after-sales service staff is made up of a group of seasoned...

How about TFT panel after-sales service?

Are there services after TFT panel installation?

2020-09-08

Installation of TFT panel does not put an end to the service of Shenzhen LCD Mall Limited. Problems in use, maintenance, repair, etc. are solved by us. Service is important to us...

Are there services after TFT panel installation?

What services are offered for TFT panel?

2020-09-08

Unlike tangible and visible products, the services offered for TFT panel to customers are intangible but are embedded in the whole cooperation process. We've hired...

What services are offered for TFT panel?

Are we informed about TFT panel weight and volume after shipment?

2020-09-08

Shenzhen LCD Mall Limited supplies the weight and volume after TFT panel shipments. If you don't get it, then please contact our Customer Service. It's best for...

Are we informed about TFT panel weight and volume after shipment?

Can our logo or company name be printed on TFT panel?

2020-09-08

For all TFT panel, we can provide customized logos. We offer professional design, production and customization services. We will confirm the design with you before production...

How can I track my TFT panel?

2020-09-08

At Shenzhen LCD Mall Limited, we work with reliable logistics companies who offer timely, safe, and transparent shipment service. After your shipment is delivered...

What port of loading available for TFT panel?

2020-09-08

Most of the time, Shenzhen LCD Mall Limited will choose the port closest to the warehouse. If you have to define a port, please contact our Customer Service.Shenzhen...

What port of loading available for TFT panel?

What to do if TFT panel is damaged during shipping?

2020-09-08

If the TFT panel you have ordered is arrived damaged, please contact Shenzhen LCD Mall Limited Customer Service as soon as possible. We will advise you on how best...

What to do if TFT panel is damaged during shipping?

What to do if it is incomplete TFT panel delivery?

2020-09-08

Once customers find the quantity of the receiving goods is not consistent with the number listed on the agreed contract, please inform us immediately. We, as a professional...

What to do if it is incomplete TFT panel delivery?

What should I do once I receive TFT panel imperfections?

2020-09-08

Never hesitate to contact us once you think you have received imperfect TFT panel. We would appreciate much that if you provide us with the inspection report as...

What should I do once I receive TFT panel imperfections?

Where to get help if TFT panel gets problem during the use?

2020-09-08

After identifying the problems of TFT panel, Shenzhen LCD Mall Limited will arrange the most professional after-sales team to help you. By following the instruction manual...

Where to get help if TFT panel gets problem during the use?

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